The Watch Hut is an established retailer of renowned Luxury, Fashion & Classic Watch Brands.Established in 2005, our team have worked tirelessly over many years to curate a truly global range of Watches that are personally selected to both meet & exceed your ongoing needs & aspirations. We are proud to be a fully accredited partner of all the Brands we present on our site.
The watch strap bar screw was broken, so the watch strap is not fixed to the watch.
I've never worn the watch, so it is not wear and tear. Luckily I wanted to change the straps, otherwise I would not have noticed the problem and it would just have fallen off my wrist.
Customer services refuses to...
The watch strap bar screw was broken, so the watch strap is not fixed to the watch.
I've never worn the watch, so it is not wear and tear. Luckily I wanted to change the straps, otherwise I would not have noticed the problem and it would just have fallen off my wrist.
Customer services refuses to help and denies any responsibility.
Extremely poor service, do not buy.
Know a great business that should be on TBR? Let us know and we'll reach out to them.
No account needed
🎉
Thanks for the tip!
We'll check out this business and may invite them to claim their listing.
🏢
Claim this business
Verify you're the owner to manage reviews, update info, and respond to customers.
Get verified instantly!
Use your business domain email (e.g. you@yourbusiness.com) to get auto-verified — no waiting required. Domain email claims are approved within minutes.
Using a personal email (Gmail, Yahoo etc.)? We'll manually verify and respond within 24–48 hours.
✅
Claim submitted!
We'll verify your ownership and get back to you within 24–48 hours.
🎫
Raise a support ticket
We typically respond within 24–48 hours. You'll receive a confirmation email with your ticket number.
0 / 5000
Your details are kept confidential.
✅
Ticket submitted!
We've received your request and sent a confirmation to your email.
Contact support
Tell us what you need. We reply within 24 to 48 hours.
Ticket received
We emailed you a confirmation. Keep this number for reference.