CPL- Computers & Parts Land

FRAUDULENT & DISHONEST OPERATORS - CPL provided a faulty monitor with no display capability (but no surface damage).?- Their courier picked up the monitor from me, provided CPL a report indicating there was no physical damage to the monitor (in both a report and photographs).?- CPL then offered a replacement or refund. When no replacement was (allegedly) able to be sourced, I requested a refund.?- 6 weeks later, when chasing the refund, CPL claimed it was an Admin issue their end.?- 2 weeks later, CPL claimed the courier was challenging the refund and I needed to provide the courier proof that I hadn't damaged it (even when the courier had provided proof they'd received undamaged goods)?- CPL refused to show proof of physical damage, and behind the scenes were working to blame the courier (which was disclosed to me by both the courier and FreightSafe - a courier disputes/claims intermediary).?- CPL then tried to keep over $900 payment, refusing to provide goods or refunds. The email exchanges between CPL show a litany of contradictions (some may call them lies), and really poor business practices which are fraudulent and not in step with good customer service. AVOID AT ALL COSTS!!!! The few bucks you may think you're saving could turn out to be a lot more in terms of time and resource, as they're renowned for exceptionally poor customer service (when they're not trying to plain rip off consumers) and simply a company which cannot be trusted.