CPL- Computers & Parts Land Reviews - Melbourne
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Business Info

CPL - Computers & Parts Land is a leading Melbourne based computer hardware and software retailer with retail outlets and an online store providing Australia wide shipping. We pride ourselves on having the widest range, best prices on all our products and the best service, with 7 days a week support and order processing. Our aim is to develop and maintain customer relationships by providing the best prices, quality products and outstanding service in every way possible.

CPL- Computers & Parts Land
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Location

7 Howleys Road, Notting Hill, Melbourne , Victoria, 3168, Australia

Working Hours


Reviews

1

1 Reviews

Chris J

Chris J

one year ago

FRAUDULENT DISHONEST OPERATORS- CPL provided a faulty monitor with no display capability but no surface damage.- Their courier picked up the monitor from me provided CPL a report indicating there was no physical damage to the monitor in both a report and photographs.- CPL then offered a replacement or refund. When no replacement was allegedly able to be sourced I requested a refund.- 6 weeks later when chasing the refund CPL claimed it was an Admin issue their end.- 2 weeks later CPL claimed the courier was challenging the refund and I needed to provide the courier proof that I hadnt damaged it even when the courier had provided proof theyd received undamaged goods- CPL refused to show proof of physical damage and behind the scenes were working to blame the courier which was disclosed to me by both the courier and FreightSafe - a courier disputesclaims intermediary.- CPL then tried to keep over 900 payment refusing to provide goods or refunds.The email exchanges between CPL show a litany of contradictions some may call them lies and really poor business practices which are fraudulent and not in step with good customer service.AVOID AT ALL COSTSThe few bucks you may think youre saving could turn out to be a lot more in terms of time and resource as theyre renowned for exceptionally poor customer service when theyre not trying to plain rip off consumers and simply a company which cannot be trusted.

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